81.4% would refer friends and family to us

3 stars Customer since 2021

I have been to many spas in the Us and abroad. There were things that were very nice about the experience mainly very good massage therapist. They were attentive to my friend and I. The thing I did not like was my reservation said arrive at 11:15 or we look forward to seeing you at 11:15, so my friend and I arrived then but it took 10 mins to check in and 5 to change. Nothing was said at the start that our massage started at 11:15 so I walked into my massage apt. With the first thing the massage therapist saying as let’s get started because your 15 mins late, I was treating my friend for her birthday and felt horrible because I didn’t want to fuss over the time, but was sad she would get less time. They book therapist back to back so there is no wiggle room. We would have arrived at 11 as well, but the reservation info never said you needed to arrive early. Lastly, the space you sit to have tea and chat before hand has people coming and going often, so it was less relaxing.

5 stars Customer since 2021

A beautiful spa. Relaxing, immaculate spaces. Comfortable robes and slippers provided. I would have appreciated it if my massage therapist checked in during treatment on the level of pressure. A little deeper would have been good. Overall a very nice experience.

5 stars Customer since 2021

The therapist was extremely attentive to my body's specific needs. She had great recommendations, very professional and the overall experience was incredible.

5 stars Verified customer

Terrific helpful wonderful staff

5 stars Customer since 2021

Allison and Pete were fantastic!

5 stars Customer since 2021

Very relaxing experience. Much needed for this stressed out healthcare worker.

5 stars Verified customer

Best massage I had for the longest time.

1 stars Customer since 2021

Poor customer service.

2 stars Verified customer

The facial was fine, not great and not terrible. She didn’t use steam and barely did any extraction so completely missed out on thag portion. She also didn’t use the high frequency machine which I like to minimize pores. I’ve never been to a facial with no steam / extraction and no high frequency.

The massage was terrible! I booked a deep tissue which the therapist did not even acknowledge, finally I had to awkwardly remind her 20 minutes in. She was complaining about the job and having a long day thre entire time so I felt even worse asking her to work harder for deep tissue, which I booked and paid for. She then continued to talk to me WHOLE time! Who books a massage and wants to make small talk for 60 minutes straight? Worst massage experience I’ve ever had never go here.

5 stars Verified customer

The spa was excellent! Everyone was super nice and helpful. The Swedish massage was fabulous and I would definitely go back.

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