500 North Lamar Blvd. Suite 120
Austin, TX 78703

(512) 478-7744

Mon: 2:00PM - 8:30PM

Tue - Thu: 7:00AM - 10:00PM

Fri: 7:00AM - 8:30PM

Sat: 8:00AM - 4:30PM

Sun: 12:00PM - 6:30PM

97.2% would refer friends and family to us

3 stars Verified customer

My stylist is personable, talented and technically accurate. My colorist is a genius and exhibits both talent and great technique. They are a joy to work with every six weeks.

I have found my experiences with support staff uncomfortable. This only happens in situations where the colorist or the stylist is unable to wash and finish my hair. Staff does not listen to or absorb what the client is saying. I had to repeat myself until my request was acknowledged. Finishing staff appeared annoyed when I requested that they amend part of the washing service. My requirements/needs as a client did not appear to be a priority.

In short, I got attitude. It was not until a senior stylist acknowledged my presence that I was treated with interest and respect. Unfortunately, this is not the first time, but the third time. I have been a customer of the salon for fifteen years and this has occurred in the past three to four years. It was the repeated nature of the poor experiences that led me to submit this lackluster review.

5 stars Customer since 2019

My experience with Dung at the Ruiz Salon was absolutely great. Professional, considerate, and over all enjoyable. From the moment I walked in and was greeted, to when I was walking out the door, I felt comfortable and well attended. I had been stuck with a same hair style and my current barber, who I do adore, hadn't given me many options for an updated style. I was recommended the Ruiz Salon by a friend and I'm very happy with the results. Many compliments, and I genuinely feel much better about my hair! Dung made sure to provide a lot of advice and tips for future cuts/styling. We had great conversation and he made sure to address every question or concern I had about my hair. Thanks so much to everyone for their great customer service. 10/10 would recommend!

5 stars Verified customer

Excellent cut and outstanding service!

4 stars Verified customer

My hair color is fantastic, but the colorist skills on blow drying needs work. My hair leaving the salon was not done to my liking.

3 stars Verified customer

I came in for my first cut 8 weeks ago and was very happy. So, I came back 8 weeks later for a cut. We discussed 1/2 inch or 1 inch being cut. I ended up with face framing layers being cut much shorter and it wasn't discussed with me until AFTER it was done. If I had been asked, I would not have agreed to the face framing layers, as it is not terribly flattering on me.

5 stars Customer since 2010

Orya technique is getting better and betrrr

5 stars Customer since 2008

Always, always, always! For 12 years now everything at JR is amazing! Melissa is the bomb- period.

5 stars Verified customer

Steven and Orya are amazing!

5 stars Customer since 2017

Bre is always amazing in her talents as a colorist and my last visit is no exception.

Sharon is the only person who I will let cut my hair and I recommend both her and Bre whenever I am asked 'who does your hair'?

5 stars Customer since 2019

Paris does such an amazing job with my highlights! Also, just love this salon. I feel like I'm at the spa. :)

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