What others had to say

1 stars Customer since 2015

I took my car there for a oil change, inspection and front-end alignment. Dropped the car off the night before and fille ... Read More

5 stars Customer since 2013

You did a great job, as usual.very quick too.

3 stars Verified customer

Dirty tires put in back of SUV type of vehicle..Should be in cheap plastic bags to keep interior clean..Window personnel ... Read More

Jack Williams Tire & Auto Service - Hamlin replied:

Thank you for your feedback - I have forwarded this to the District Manager of the Hamlin location - I apologize for them not putting the tires in the bags that we have when you are taking your tires, but what disturbs me more is that our people at the desk did not greet your or help you and you had to go to the garage to get help. I would be more interested to hear about this - please call customer service at 1-800-833-5051 extension 7197. I look forward to speaking to you very soon!

Regards,

Robin Donnelly

2 stars Customer since 2015

I made an appointment but had to wait some time to get the car in for tires. Then after waiting a while longer and watc ... Read More

Jack Williams Tire & Auto Service - Hamlin replied:

Thank you for taking the time to provide us with you feedback of you visit to our Hamlin location. We want to apologize for the excessive time it took to get your tires and an alignment, but with this being our busiest time of the season, sometimes it is hard to accommodate all of our customers as we would like to. Please be assured that we are doing our best to eliminate any unnecessary delays. We want to thank you for your patronage and we look forward to your continued business with Jack Williams Tire and Auto Service Centers.

5 stars Customer since 2014

Service was very good for both vehicles.

5 stars Customer since 2013

Great Service, They treat me like family. I was there today.

5 stars Customer since 2013

Quick and great service whenever I go in, and with three cars that is a lot.

5 stars Customer since 2013

I get the best service possible. I do not go anywhere else. My daughter is also a return customer

1 stars Customer since 2013

2.5 hours for an inspection. unbeilvable. never again

Jack Williams Tire & Auto Service - Hamlin replied:

Anthony, I am sorry that it took longer than you expected for a State Inspection. We try to give everyone a time frame of how long their service may take, but sometimes we do run into problems, but you should have been kept aware of the progress of your visit. Please know that we are striving to accommodate all of our customers in a timely fashion. Please be assured that we are doing our best to eliminate any unnecessary delays.

5 stars Customer since 2013

Always good as long as Chip is there when he is not they turn into dummies - Ken