Jack Williams Tire & Auto Service - Moosic

Tire Dealer

4.5 stars 28 reviews

3726 Birney Avenue
 Moosic, PA 18507

(570) 456-8063

Mon - Fri: 7:30AM - 6:00PM

Sat: 7:30AM - 5:00PM

Sun: Closed

100.0% would refer friends and family to us

5 stars Verified customer

excellent staff, very customer oriented

5 stars Customer since 2013

Great service at Moosic store

Courteous and helpful.

5 stars Customer since 2013

Great service from Randy

5 stars Customer since 2014

ive been a customer for years now, mostly the Dickson City store. Dom took care of me at the moosic store and continues ... Read More

4 stars Customer since 2013

I am very happy with my car. The people that worked with me were wonderful. The car runs great, my windows were clean ... Read More

5 stars Customer since 2013

Quick service on short notice

4 stars Customer since 2014

The customer service was excellent. They always go above and beyond when it comes to taking care of what my car needs. ... Read More

Jack Williams Tire & Auto Service - Moosic replied:

Cynthia - I just contacted our Birney Avenue Moosic location and they will be in touch with you in regard to cleaning your interior of your vehicle. We never want to leave any dirt or grease in anyone's car. We do have covers and mats so this does not happen, and I will forward this to the District Manager of the store so he can address this with the employees there.

5 stars Customer since 2013

Great Service

5 stars Customer since 2014

I am on the fence as to whether I would recommend anyone to J>W.

The service was great. However, my car needed additi ... Read More

Jack Williams Tire & Auto Service - Moosic replied:

Hi Cynthia, I can understand your concern with what you feel may be consumer fraud. But believe me, that is not the case. We follow a set of guidelines that gives us the price for a part and the amount of time it should take to repair/replace the part. If a General Manager chooses, he can change the price, by changing the amount of time that it could take to repair/replace the part. This affects the bottom line of the store, but he is able to give those customers that he feels are "good" customers a break. You may ask why not just do this for everyone, we would love to but in order to make a profit and keep our doors open we need to be profitable in all stores on all of the work that we do. I do hope that this answers your concerns. If you feel that you would like to discuss this further please contact me directly. I can be reached at 1-800-833-5051 - extension 7197.

Regards,

Robin Donnelly

Jack Williams Customer Experience Administrator

5 stars Customer since 2013

Great service as always. Rick Goulstone always goes above and beyond.