176th St SW
Lynnwood, WA 98037

Mon - Fri: 8:00AM - 5:00PM

Sat - Sun: Closed

96.7% would refer friends and family to us

5 stars Customer since 2016

The bid was fair. The techs were professional They actually showed up early. The final result looks good.

5 stars Customer since 2016

Jade's Jet City cleaned some carpets at our church this week, and did a fantastic job. The carpets are nice and clean, but I am equally impressed with their responsiveness in communication, scheduling, and doing the job in the time frame when it was scheduled. The guys who came to do the work were as friendly and professional as can be.

5 stars Customer since 2016

I can not rave enough about how astonishingly WONDERFUL this company was to work with! Finding bed-bugs in your home is something that I would not wish on anybody! The discomfort, embarrassment and frustration is something that no one should ever have to deal with; but alas, it happens to even the cleanest of people (contrary to popular belief!) I called Jade's on a Monday morning, just to get some general information. How much will it cost, when could you come out to our place, etc... Liz gave me a number and a day; I thanked them for the information, and told them I'd most likely give them a call in 24 hours. Fast forward to the next day; I called and asked if they still had the same availability as the day before. Unfortunately they didn't. They were booked out for a whole week! I was devastated! I asked them to give me a call if anyone else cancelled; then went off to do some more research for a different exterminator. After a bit of phone tag, Liz called me back and said "Hey Gracie! We do have a full schedule, but the good news is that one of those spots is for YOU!" How AMAZING is that!? I didn't commit to anything on the phone the previous morning, but still they reserved an entire afternoon, JUST FOR ME! Wow! Fast forward to the day before the treatment; trying to get everything bagged and out of our apartment; I went to 5 different stores in search of clear plastic bags, to no avail. Defeated, I called Liz; and she BROUGHT THE BAGS TO ME! Along with Pro-Strips and the re-assurance that everything would be OK, and that they would take care of our bed- bug problem!

I have never worked with ANY company with this level of customer service! They are just doing their job, but they do it with such EXCELLENCE, and grace that to them; it's "no big deal!" Well... I'd like to say; that it IS a big deal. This company has succeeded my expectations above and beyond what I could have even imagined. I would recommend them to anybody looking for any service from a simple carpet cleaning, to a completely discrete bed- bug removal service. I will be coming back to them for any of their provided services for the rest of my life! I guarantee that you will not find another company that makes you feel just as at ease, and taken care of, as Jade's will! Truly, truly a wonderful experience in the midst of something so awful! I can't thank Jade's enough! Thank you, thank you, thank you!

5 stars Customer since 2010

Great job! Carpet looks like new! Very accommodating with scheduling and friendly customer service on the phone

5 stars Customer since 2014

I exclusively use Jade's at our apartment community. They always deliver quality service and are very easy to work with. I highly recommend them!

4 stars Verified customer

Jade's Jet City has been very great in accommodating me when I'm in a tight situation with getting my make ready. Liz is awesome in making things happen so that both Avalon bay Parc Square needs are meet and Jade's Jet City Carpet Cleaning. They are good at giving u what it's going to cost and to get the job done right, this credit goes to Liz who looks out for the customer in being share they get the right cost. Thank you for a job well done. Keep up the good job.

5 stars Customer since 2016

On time and exceptional service

5 stars Customer since 2016

Great work, thanks so much!

5 stars Customer since 2010

I've worked with Jet City for over 5 years and they have done great work on our carpets. We've had a few emergencies at my community and they have been very responsive and professional. They even did my personal home when I needed it done. Overall, great company and great staff. Liz in the office is always quick to return my calls and emails and is able to change my appointments when needed.

5 stars Customer since 2014

Jade's Jet City is reliable, prompt, professional and they do an awesome job. I manage an apartment complex and a good carpet cleaner is imperative. I love these guys!!

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