Jay's Automotive II
Auto Repair
941 Lomaland Dr
El Paso,
TX
79907
(915) 594-0439
Mon - Fri: 8:00AM - 6:00PM
Sat: 8:00AM - 3:00PM
Sun: Closed
About
We are a full service automotive maintenance and repair facility. We are committed to serving you, our customer, with professional automotive repair at a reasonable cost with qualified technicians. We use quality auto parts and offer a nationwide warranty on most repairs. We stand on sound business principles and uphold high ethical standards. Our goal is to make your automotive repair experience friendly and successful.
Services
- Alternators and Starters
- Asian Repair
- Batteries
- Brake Repair
- Brake System Repair
- Computer Diagnostic and Repair
- Cooling System Diagnostic and Repair
- Cooling System Flush
- Domestic Repair
- Drivetrain Service and Repair
- Electric Repair
- Electrical Repair
- Electrical System Diagnosis and Repair
- Emissions System Diagnostic/Repair
- Engine Performance and Tune-up
- Fuel Injection Diagnosis and Repair
- General Repair (Aftermarket)
- Headlamps and Vehicle Lighting
- Heating and Air Conditioning
- Ignition Systems
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil Change Facility
- Oil Changes
- Radiator Repair
- Scheduled Factory Maintenance
- Service Department
- Shock and Strut Replacement
- Smog Check
- State Inspection
- Steering and Suspension
- Timing Belt Service
- Tire & Brake Repair
- Transmission & Clutch Repair
- Transmission Fluid Service
- Truck Repair
- Used Car Evaluations
- Wheel Alignment
- Brakes and Mufflers only
Languages
- English
- Spanish
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- American Express
- Cash
- Debit
- Discover
- Financing
- Mastercard
- Visa
Staff
Johnny Jimenez
ASE MASTER AUTOMOBILE TECHNICIAN
Sam Vega
Johnny Jimenez
Certifications & Memberships
5 stars EDMUNDO T Featured review
My recent visit to Jay's was very relaxed and quick. Fortunately they were not busy and they worked me in right away. They (office and mechanic staff) were very polite and professional. They always keep you informed about the status of your vehicle. Would highly recomend them.
5 stars MISSY S Customer since 2004
I have been using Jay's for more than 15 years. they are knowledgeable, friendly, and provide professional service. I highly recommend Them to all my friends and family.
5 stars MARISELA L Customer since 2015
Excellent customer service
4 stars Anonymous Verified customer
Very friendly and accommodating--especially receptionist and Eddie.
5 stars LORENZO O Customer since 2014
Have nothing but praise for every portion of the service I obtained on my most recent auto repair on January 29, 2015 (picked up vehicle the next day). Maria, the company's customer service rep, once again was very friendly, inviting and informative. The service employee (I forget his name) that test drove my car was very professional and proper. Rick Acosta, the service manager who provided me with the initial and subsequent estimates, is a consummate professional in dealing with the public. (He even offered to see if the needed repair might be under warranty as well as offering me the use of the courtesy auto which I declined.) "Easy," the service employee who gave me a courtesy ride home and later, who picked me up from my home so I could pick up my auto, also was very courteous, prompt and drove the car in a safe manner. The courtesy vehicle was very clean and safe. The repair was performed within a reasonable period of time and the cost was very reasonable in my estimation.
Larry E. Ortiz
5 stars JASON P Customer since 2015
Service is great and Sam was a great mechanic that kept me informed and gave excellent service.
5 stars ATHENA M Customer since 2015
My vehicle is 18 years old, so I've been to more than my share of auto shops. Best customer service anywhere.
5 stars Anonymous Verified customer
My wife and I have been getting our cars serviced at Jay's automotive ll for 10+ years. We are always satisfied with their work and will continue going there.
5 stars ADRIAN S Customer since 2015
I went into Jay's expecting to have the same experience that I have always had at automotive shops. I was expecting the front desk to be a complete mess and the person behind the desk to be a total jerk. I was so surprised at the experience I had. The reception desk/area was clean and welcoming and they staff was very helpful. They have me a realistic time frame for how long it would be until I got my car back and even made sure I had a ride home. The best part is that the problem was I needed a new gas cap and they didn't try to tell me I needed additional unnecessary work done. I also love that they did a full check on my vehicle to make
sure everything else was working correctly. This will be the only shop I ever go to from now on. I couldn't be happier!
5 stars Anonymous Verified customer
I was looking around for a place to do my wheel alignment that did good work for an affordable price. I found that place it is Jay's Automotive! They are very friendly and they have great customer service. I will definitely go back to Jay's Automotive. I highly recommend it!
5 stars Anonymous Verified customer
I called around for an affordable price and good service to get a wheel alignment. I found it at Jay's Automotive! They have real good people skills and great customer service! They also provide real good service. I highly recommend Jay's Automative! I will definitely take my car back!