941 Lomaland Dr
El Paso, TX 79907

Mon - Fri: 8:00AM - 6:00PM

Sat: 8:00AM - 3:00PM

Sun: Closed

98.8% would refer friends and family to us

5 stars Customer since 2004

I have been using Jay's for more than 15 years. they are knowledgeable, friendly, and provide professional service. I highly recommend Them to all my friends and family.

5 stars Customer since 2015

Excellent customer service

4 stars Verified customer

Very friendly and accommodating--especially receptionist and Eddie.

5 stars Customer since 2014

Have nothing but praise for every portion of the service I obtained on my most recent auto repair on January 29, 2015 (picked up vehicle the next day). Maria, the company's customer service rep, once again was very friendly, inviting and informative. The service employee (I forget his name) that test drove my car was very professional and proper. Rick Acosta, the service manager who provided me with the initial and subsequent estimates, is a consummate professional in dealing with the public. (He even offered to see if the needed repair might be under warranty as well as offering me the use of the courtesy auto which I declined.) "Easy," the service employee who gave me a courtesy ride home and later, who picked me up from my home so I could pick up my auto, also was very courteous, prompt and drove the car in a safe manner. The courtesy vehicle was very clean and safe. The repair was performed within a reasonable period of time and the cost was very reasonable in my estimation.

Larry E. Ortiz

5 stars Customer since 2015

Service is great and Sam was a great mechanic that kept me informed and gave excellent service.

5 stars Customer since 2015

My vehicle is 18 years old, so I've been to more than my share of auto shops. Best customer service anywhere.

5 stars Verified customer

My wife and I have been getting our cars serviced at Jay's automotive ll for 10+ years. We are always satisfied with their work and will continue going there.

5 stars Customer since 2015

I went into Jay's expecting to have the same experience that I have always had at automotive shops. I was expecting the front desk to be a complete mess and the person behind the desk to be a total jerk. I was so surprised at the experience I had. The reception desk/area was clean and welcoming and they staff was very helpful. They have me a realistic time frame for how long it would be until I got my car back and even made sure I had a ride home. The best part is that the problem was I needed a new gas cap and they didn't try to tell me I needed additional unnecessary work done. I also love that they did a full check on my vehicle to make

sure everything else was working correctly. This will be the only shop I ever go to from now on. I couldn't be happier!

5 stars Verified customer

I was looking around for a place to do my wheel alignment that did good work for an affordable price. I found that place it is Jay's Automotive! They are very friendly and they have great customer service. I will definitely go back to Jay's Automotive. I highly recommend it!

5 stars Verified customer

I called around for an affordable price and good service to get a wheel alignment. I found it at Jay's Automotive! They have real good people skills and great customer service! They also provide real good service. I highly recommend Jay's Automative! I will definitely take my car back!