97.8% would refer friends and family to us

4 stars Verified customer

Took vehicle in for front suspension problem: audible "clunk" on passenger side. Problem diagnosis was, "loose jack in rear of car".

"Clunk" remained on drive home. Jack removed at home from vehicle and "clunk" remained.

Required return of vehicle for tightening of loose sway-bar link nut. (Customer diagnosed).

Overall service was great. Unfortunate that cause of "clunk" was isolated/identified by customer.

I will return to J-Walton's for future automotive and collision repairs. They did resolve the problem and were very professional.

JAY WALTON AUTOMOTIVE replied:

We apologize that you had to return to the shop to get the noise eliminated. We appreciate your business and look forward to working with you in the future.

5 stars Verified customer

As a customer for over 11 years, I am happy to tell others that the people at Jay Walton have always been wonderful and their work is top notch.

JAY WALTON AUTOMOTIVE replied:

Thank you for choosing us to take care of your vehicle needs over the years. We really appreciate all of our long term customers!

5 stars Verified customer

Always same friendly, efficient service!

JAY WALTON AUTOMOTIVE replied:

Thank you! We appreciate your business!

5 stars Verified customer

The word I most use in describing my experiences at Jay Walton Automotive is "always".

I am always greeted warmly. My vehicle is always repaired or maintained in the finest shape. I am always pleased to see and interact with the staff there. They are always at my service, explaining to me what measures need to be taken to correct an issue or problem. They always appreciate me as much as I appreciate them and value their service and expertise.

I will always take my vehicle to Jay Walton!

Sharon Wolfe

JAY WALTON AUTOMOTIVE replied:

Thank you, thank you! We 'always' appreciate your business!

4 stars Verified customer

Great service. Estimate and final bill was very close. Very important when you have a tight budget.

JAY WALTON AUTOMOTIVE replied:

We thank you for your business and look forward to seeing you in the future!

5 stars Verified customer

Jay Walton is by far the best Automotive company I've ever used. I discovered them about 11 years ago, and would not dream of taking my car anywhere else for service. The staff is wonderful to work with, so friendly and helpful. Every time I drive by the shop, I look over at it and say, "There are my boys!"

JAY WALTON AUTOMOTIVE replied:

Thank you! We always look forward to seeing you!

5 stars Verified customer

Always quick, efficient service.

JAY WALTON AUTOMOTIVE replied:

We appreciate your business and thank you for taking the time to review us!

5 stars Verified customer

Taking my vehicle to Jay Walton for service is always a pleasant experience. The work is right on, the staff is friendly and enjoyable. I am so happy to have discovered Jay Walton many years ago, and I highly recommend it to anyone and everyone.

JAY WALTON AUTOMOTIVE replied:

We at Jay Walton Automotive would like to thank you for your years of business! Customers like you make our day brighter! Have a wonderful holiday season!

5 stars Verified customer

Jay Walton Automotive has serviced our cars for more than 15 years and we would never trust our cars to another automotive business.

5 stars Verified customer

Great service, as usual!! Very friendly staff! I have used them the past seven or eight years. Don't ever remember a comeback.

JAY WALTON AUTOMOTIVE replied:

Thank you for allowing us to take care of your automotive needs! We look forward to seeing you in the future.

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