I was really disappointed with my last vet visit. I'm shocked that when I go to the vet the vet tech makes no attempt to make my dog feel comfortable. Other techs at your location and at other vets always get down on the floor and pet her before we go back to a room and while we're in the room. Even Dr. Dickens does that. I felt like we were bothering this vet tech and she wished she wasn't there. I think she said two words while we were in the room, and didn't want to answer any of my questions. This isn't the first time I've had this same encounter with her and I go back hoping I get any of the other techs, who are wonderful, but I won't be returning. Going to the vet is stressful enough for an animal, it's too bad you don't have people that love animals working for you. Sad how one person can ruin an experience.
Dear Anonymous, I'm very sorry you had this experience with us and apparently repeatedly. I would be very interested in knowing more about this encounter to give us a chance to help this person express the genuine care we all feel for our patients and clients. If you happen to see this, please call me personally to discuss this further. Sincerely, Dr. Russ Drabek