I was way overdue for an oil change and tire rotation, and they were able to get me in same day!! Yes, I waited a bit longer than usual but that is to be expected since they fit me in, so I didn't mind. Plus I knew more time meant a dedication and good job for all their customers. Also, when they were done with my car, everything was explained to me in detail...everything from the bill to what they found to what I should expect the next time. They inspected my car from head to toe, and gave me a very good price, and without me having to ask they applied my points to the bill. I was very happy with my most recent experience, as I have always been in the past. Great customer service and car care! Thank you!!