98.4% would refer friends and family to us

5 stars Verified customer

I went to the Jeff's at Sandpoint. I have been going there for over two years. Excellent experience. Everything is good. Thanks guys

5 stars Verified customer

Great folks at Jeff's. Honesty and dependable service. Highly recommend.

5 stars Customer since 2017

honest and trustworthy, I would recommend them friends

2 stars Verified customer

I had hopes for this shop but in the end I wasn't happy with service and also clarified why second opinions are key. For the diagnostic and inspection, which I had paid for, I was told it was gonna be quite big bill and when asked for the inspection forms I was told they were not available. I always get inspection forms, even when i took my car to the dealership. I took it to another mechanic and was told that the problem that was listed on the invoice wasn't a problem after all. He had noticed also that a vacuum line was disconnected. Now my car is running perfectly and I saved over $1000 by getting second opinion and will not be returning.

Jeff's Auto Repair- Sandpoint replied:

We performed diagnosis on this vehicle after it was improperly repaired at another shop. The manager of the other shop came to our store with the customer and made himself unprofessional while attempting to discredit our work, to cover for his own mistakes. Unfortunately, he was able to influence this customer's opinion. This was an unusual circumstance, and these comments do not reflect our normal high standard. We stand by our diagnosis on this vehicle and suspect the actual correction made by the other shop was more that repair of a simple vacuum line.

5 stars Verified customer

The work was done very quickly. The staff is always knowledgeable, friendly and helpful.

5 stars Customer since 2014

I love Jeff's Auto. It is honestly one of the most trust worthy places in Seattle. I am always so pleased that I leave with a better understanding of what is happening with my car. The staff is always friendly and helpful.

5 stars Customer since 2017

VERY HELPFUL IN NEGOTIATIONG WITH MY WARRANTEE COMPANY IN GETTING SERVICES PAID! and loaned me a car for 3 weeks which also saved me money!

5 stars Customer since 2001

DOUG IS GREAT !! AND VERY HONEST.

5 stars Customer since 2002

Always excellent service !

5 stars Customer since 2015

The People at Jeff's on Sand Point were nice to work with. They fit me in their schedule right away, kept me up to date with the diagnostics of my vehicle and fixed the issue without undue delay.

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