Sad to say that the service was dissappointing. I was quoted a cost for a wash and blowout by his assistant, however when it came to pay it was $20 more than quoted. I went in for a brow tint and wash and blow out. The brow tint, to me, was barely noticeable, granted my brows are not very full, but the same service from Gene Juarez gave ended with better results. His assistant washed a blow dried my hair and it was not good. She pulled my hair A LOT during the styling, I should have walked out. I didnt receive a scalp or neck massage like the other reviews mentioned, guess its for select few. In summary Pros: nice atmosphere, Jose and his assistant are very friendly. Cons: misquoted on price, too much pulling of my hair during styling, products they used/ was out of stock for purchase. Would I be a repeat customer...unlikely. Would I refer friends and family, No.