I found Joy Nail & Spa on Yelp! and decided to go there for my first manicure and pedicure. I made an appointment on their website. I used the website to ask a question as received a response within 6 hours. When I arrived, I was greeted and waited no more than 2 minutes before they took me back. The chairs were clean and comfortable and you even get a chair massage during your pedicure. Lucy was amazing and was very friendly. Extremely professional and very helpful in my choosing the appropriate package. I will definitely be back! They made a new experience very comfortable.