18455 West Lake Houston Parkway #130
Humble, TX 77346

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed: 9:00AM - 6:00PM

Thu: 9:00AM - 8:30PM

Fri: 9:00AM - 6:00PM

Sat: 8:00AM - 6:00PM

Sun: Closed

97.9% would refer friends and family to us

3 stars Verified customer

I recently relocated to Houston. Shane cut my hair the first time and I was impressed with his ability and the salon aesthetic. Immediately I made an appointment for color at the end of September. Shane said that bang trims were free.

I called to make an appointment and the receptionist was curt and a bit on the "snarky" side.

Daisy who trimmed my bangs was fine.

3 stars Customer since 2006

My hairdresser was wonderful as usual. The only problem I had was with my bill. It hit me when I got home that the price sounded kind of high for just an all over color. I looked at my receipt and saw that i was charged for a full cut and color. I called the salon back and the lady said that she would have to check on how to handle the situation since I wanted a full refund on my card and not a store credit. She said that she would call me back. She did call back and offered to void the transaction and start over with only the color charged to my Credit Card. It all worked out well in the end. I would suggest that whomever is checking the client out go over the entire bill with them before closing out the transaction and charging their card.

Thank you,

Lynn Davis

J Thompson Salons- West Lake replied:

Lynn, We regret that you were overcharged for your services but we were glad that we were able to sort it out for you. We do have a system that is specifically designed to prevent this and we will be training appropriately on it to ensure this does not happen again. Thank you so much for the feedback because it is important for us to know how to improve.

5 stars Verified customer

I haven't been to a salon in 6 years. Coming to J Thompson Salons was the best thing I ever did to myself AND my hair. I got a cut, color and style & I loved every moment of it. From the moment you walk in, you are warmly greeted with friendly smiles. The whole experience was fun and relaxing.

5 stars Customer since 2015

So so happy with my hair!!!

5 stars Verified customer

Another good haircutting experience.

5 stars Customer since 2016

As always the service I received was toP notch! I'm always happy with my cut, color & style.

5 stars Customer since 2014

I had the BEST experience I have ever had at JTS, The lady that did my hair was the best lady I have ever had work on me. She could teach the other girls a few tricks. Jen. said they should all know the tricks cause she had taught them all. But this is the first time it was used on me. Made me feel special. I will use her from now on.

5 stars Customer since 2017

First time in the Salon. I will be back.

5 stars Customer since 2009

as always, the services is consistent, and excellent.

5 stars Customer since 2016

Great experience. Staff is warm and friendly. Stylist Shane is great! Communicated very well what he was doing with cut and color through the whole process and taught home styling tips. Very pleased