As a long-time Dr. Hallisy client (both my wife Rita and I), we were very unhappy with our experience with Ellen this past Saturday. She was very rough in basically every phase of the cleaning, especially with the vibrating (ultrasonic machine?) cleaning apparatus she began my cleaning with. I pride myself on flossing and brushing with my sonicare and typically cleanings are very very comfortable for me, but Saturday was probably the most painful cleaning I've had since I've started coming to Dr. Hallisy (over 15 years ago). My wife Rita had a very similarly unpleasant experience with Ellen.
Additionally, the vibrating tool sprayed water which sprayed onto my face multiple times (and Ellen did not really clean it up as she went) and she didn't set up the suction of liquid inside of my mouth well either so I continually struggled to swallow throughout the cleaning.
Overall it was just a very unpleasant experience, to the point where I will specifically request to have a different Hygienist for my wife and I for future appointments. We've been nothing but ecstatic about our experience with Dr. Hallisy and her hygienists over the years, but our experiences on Saturday were unacceptable.