9301 W. Colfax
Lakewood, CO 80215

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

84.3% would refer friends and family to us

4 stars Verified customer

came in for oil change at last minute. they took care of me and honored a coupon.

Just Brakes - #051 West Colfax replied:

Thank you for the great feedback! We are happy to hear the crew at the West Colfax store exceeded your expectations!

3 stars Verified customer

So I asked if there were "top off" service provided just like Grease Monkey, the manager said not really, but they'd do it if I asked...but none of my fluids were filled. I needed washer fluid, I dont even know if any of my other fluids were checked. The guys were nice enough, I was in a hurry so they got me in and out fairly quickly, price was alright, however, I was just expecting since there is a huge inspection done, that the fluids in my car would have been included in that 121-point inspection. I'd go back, but just wish the inspection had a description of what was included in this huge inspection they do. My check engine light is on and there was no mention of why, but they sure did ring up my transaction including all services that were "needed." I told them I didn't have time for all that, so they didn't ask again, but I went in for an oil change, you offered me the inspection so I'd just like to know what is it that is inspected?

Just Brakes - #051 West Colfax replied:

Thank you for the feedback! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.

4 stars Verified customer

I thought the service and pricing were very good. The mechanics did leave dirty marks on the floor mats, glove box and door trim when they entered and exited the vehicle.

Just Brakes - #051 West Colfax replied:

Thank you for the feedback! Your concerns have been passed along to the Market Manager of this location. If you have further questions or concerns regarding your service, please contact us at 1(800) 445-7105. We look forward to serving you again in the future.

1 stars Verified customer

Well first off, the manager of that store is totally unprofessional. When I first walked in, he was talking with a female customer while he was tucking his shirt into his pants, very unprofessional and inappropriate. On top of that they tried to give me my car back without doing the oil change and charging me for it. Then after waiting longer, they give me my car back and I come to find out that they put 5w-20 in my engine instead of the recommended 5w-30 (which by the way, it says it on the oil cap of the engine). It might not have to much affect but the fact remains, they put the wrong oil in my car. In the end I would never return to this store, and I certainly wouldn't recommend anyone to go there.

Just Brakes - #051 West Colfax replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

My experience was extremely good! I broke down right in front of just for brakes and was going to get towed to my mechanic, but the manager, Andrew, diagnosed accurately my serpentine belt had broken and that he was more than capable of fixing it there. All of the technicians were knowledgeable and extremely helpful. Andrew located a few other problem areas which he showed me, and was able to fix them in a timely manner so that I was able to make an appointment I had later that afternoon. Customer service was some of the best. Andrew, the manager, was amazing! Really refreshing to have such great customer service and appreciation of how valuable goodwill is for repeat business. I will definitely come back for more repairs at this location because of him.

Just Brakes - #051 West Colfax replied:

Thank you for the great feedback! We strive for excellence at Just Brakes and it's fantastic to hear that our team at the Shauna location were able to go above and beyond your expectations!

5 stars Verified customer

Knowledgeable staff.. check!

Great management.. check!

Genuinely concerned.. check!

Great customer service.. check!

These guys know their vehicles. Very professional and certainly felt like I was part of the family. Thoroughly explained my options for parts and worked within my budget to take care of any safety concerns that needed met. I would recommend any work you need done, to stop by and talk to the professional staff.

Just Brakes - #051 West Colfax replied:

Thank you for the great feedback, Alan! We are happy to hear the crew at the West Colfax store provided you with the courteous service that we strive for at Just Brakes!

1 stars Verified customer

This will be my first and last visit from this place they were very unprofessional and rude especially the manager also they made me feel stupid and did not know what I was talking about when I had asked about the brake special . Also I paid $60 for an oil service change and come to find out it was never done so I had to pay grease monkey down the street to do it. Also they told me certain parts on my car had to be done before my car can pass emissions test come find out this was untrue my car passed emissions I was very disappointed at this location and the lackof knowledge and professionalism when it came to helping me.

Just Brakes - #051 West Colfax replied:

We're sorry to hear you weren't satisfied, and would like to hear more from you. We encourage you to contact our corporate office at 1(800) 445-7105 to be connected with the local market manager. We look forward to serving you.

5 stars Verified customer

Andrew and Brandon are GREAT!! They helped me out and made sure my car was done efficiently and safely for me to get back on the road! I will definitely continue to go there for all my car care services. They even mentioned how they will now being selling tires as well!! Please give them all the praise they deserve because they sure do deserve it!! I appreciate all the help and will spread the word of their awesome service.

Just Brakes - #051 West Colfax replied:

Thank you for the great feedback, Jenae! We are happy to hear the crew at the West Colfax store did a great job in getting you back on the road with the courteous service that we strive for at Just Brakes!

5 stars Verified customer

They were super awesome and helpful, I'm very thankful and pleased with their service.

Just Brakes - #051 West Colfax replied:

Thank you for the great feedback, Mandie! We strive to make sure all of our customers are as satisfied as you!

5 stars Verified customer

They are good. When I just walk in they try their best the work done the same and they have. I'll keep going back to them.

Just Brakes - #051 West Colfax replied:

Thank you for the wonderful feedback!