4737 E. Union Hills Dr
Phoenix, AZ 85050

(602) 404-8818

Mon - Fri: 7:30AM - 7:00PM

Sat: 7:30AM - 6:00PM

Sun: 10:00AM - 5:00PM

89.4% would refer friends and family to us

5 stars Verified customer

Fast & Friendly

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

1 stars Verified customer

My car has been in three times for brake issues and alignment issues in the last two years. Change of staff constantly. The only reason I came back was because I thought it would be a warranty issue. When I went to pay my bill I was going to be charged half off but it was only 30.00 off. My alignment was never correct since I had to have cam bolts replaced. The last thing was when I payed my bill the staff didn't know how to use my just brakes credit card. I used my debit card. So now that I have to get new struts I will find a more stable repair place that isn't nearly as expensive.

Just Brakes - #066 Union Hills replied:

Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. We encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions or have further comments or concerns regarding your service. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

good price and great service

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Fast, friendly and very knowledgeable.

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Very satisfied with the service i received here.

Just Brakes - #066 Union Hills replied:

Thank you for the great feedback, Joe! We strive to make sure all of our customers are as satisfied as you!

3 stars Verified customer

First and formost, the the guy at the desk (I think his name is Dan) was a delight - he was very friendly and sweet. The quality of the work done was beyond excellent! When she took my car for a test drive she heard something that she wanted to address - back up on the rack it went and she fixed it right away.

I do have a few complaints, however. The first thing I needed to do was use the restroom, which was extremely dirty with urine drips on the seat! The toilet was cracked, repaired with puddy or something - it was discusting. The paper towel roll was wedged between the sink and wall, rather than in the empty towel holder. I had to wait for my car for an hour and a half which is understandable, but there's absolutely nothing for the customer to do while waiting. You can only do so much on your cell phone. There is no side table with magazines to read, no TV, no drink vending machine(s), no coffee - no amenities whatsoever.

That being said, does not mean I will never come back, because I will. I just hope to see a brighter, cleaner, more inviting business that caters to all your customer needs. Thank you!

Just Brakes - #066 Union Hills replied:

?Ï Thank you for the feedback. Just Brakes strives for 100% customer satisfaction and appreciate feedback that will help us achieve that. We encourage you to contact our corporate office at 1(800) 445-7105 if you have any further questions or have further comments or concerns regarding your service. We look forward to serving you the Just Brakes way in the future.

5 stars Verified customer

Excellent service with excellent prices

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

5 stars Verified customer

Very satisfied

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

5 stars Verified customer

My brakes went bad in the span of four days and they guys here got me back on the road, no appointment, within two hours!

Just Brakes - #066 Union Hills replied:

Thank you for the wonderful feedback!

4 stars Verified customer

Counter person was quick to talk with me when I entered shop, explained issues noted with car and suggested when additional service could be performed

Just Brakes - #066 Union Hills replied:

Thank you for the great feedback, Michael! We strive to make sure all of our customers are as satisfied as you!