97.1% would refer friends and family to us

5 stars Customer since 2017

I enjoyed bringing my car to have it serviced very much.

They were very professional and timely.

It was great to find someone who is local and I can walk to their location and back home.

1 stars Customer since 2017

Went in for a 50k check. I was quoted for the service and told what exactly it would be, which was a glorified oil change. I got there and they insisted that I actually have other services done such as changing my brake fluid. It took them over four hours to just change the oil and brake fluid. Originally it was going to be $90 but it ended up being $260. When I went to pay they said, "oh we changed one of your filters too so that's another $60 so there goes your new customer discount!" So they did work on my car without my consent then expected me to pay for it.

They said I needed new windshield wipers and said it would be $40-50 so it was apparent they were definitely trying to rip me off at that point because that's something anyone with half a brain can do for $20. Then they said I needed new tires and gave me a quote. Recently I went to the dealership to have my TDI emissions modification and they said that my tires looked excellent.. and that was the dealership. Karmakanix clearly doesn't care about retaining customers.

5 stars Verified customer

Since my van is a 2003, I find that the amount of time it takes to get it fixed is too long.

5 stars Customer since 2007

Excellent! Chris was understanding and responsive.

4 stars Customer since 2016

Thanks for trying to get the injectors sorted I did get a set & they are on the way, I sent the specks to steve. Oh there was that one piece that was supposed to be tightened down that was rattling when the clutch is engaged I guess it got lost in all the injector chaos.

Thank you,

Brian

5 stars Verified customer

Prompt and excellent service; sensitive to customer's need

5 stars Customer since 2010

they were able to make what sounded like a major problem just a minor problem. no attempt to up-sell!

4 stars Customer since 2017

Great service. Nice people to work with. Kept me informed. Super expensive, but hoping we won't need any more work for a long time.

5 stars Customer since 2017

I was really happy with my first visit to Karmakanix! They repaired a problem that the dealer had misdiagnosed for less $ than the dealer had quoted. They were very personable and provided me with a ride to and from work. They got the work done quickly, so I didn't have to rent a car, and provided a complementary inspection. Great experience. I'll definitely be back!

5 stars Customer since 2017

good all around service and knowledge..had been to three other shops with no results on my problem.Seems at times staff is very busy with the demand for service so changes in schedule are always possible.I plan to do all future maintenance there.

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