KC Auto Repair
Automotive
8195 E Manley Dr
Prescott Valley,
AZ
86314
(928) 772-8433
Mon - Fri: 8:00AM - 5:30PM
Sat - Sun: Closed
About
Our business takes quality and customer service seriously. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge to:
Perform high-quality diagnostic and repair services at a fair price, using quality NAPA parts.
Employ ASE-certified technicians in all areas of work performed.
Be dedicated to customer satisfaction.
Exercise reasonable care for the customer's property while it is in the shop's possession.
Provide a system for fair settlement of customer complaints, should they occur.
Maintain the highest standards of the automotive service profession.
Services
- Brake Repair
- Diesel
- Diesel Specialist
- Domestic Repair
- Electric Repair
- Electrical Repair
- European Repair
- Foreign Repair
- General Repair (Aftermarket)
- GM Factory Trained Specialist
- Import Repair
- Japanese Repair
- Muffler & Exhaust Repair
- Oil ...
Languages
- English
Insurance
- Most insurance accepted
- Most extended Warranties accepted
Payments
- Cash
- Check
- Debit
- Discover
- Mastercard
- Visa
Staff
Con and Lisa Brower
Certifications & Memberships
5 stars Mary Catherine T Customer since 2011
Overall EXCELLENT. I have been using them for 5 years at the recommendation of my neighbor, and will not go anywhere el ... Read More
KC Auto Repair replied:
Mary Catherine,
Thanks so much for the great review. You "hit the nail on the head" when you mentioned minor fixes without prior notification. I'm afraid we sometimes get a little too comfortable with customers that have been with us for awhile and assume they won't mind having new wipers for the monsoon season, an air filter that isn't clogged, or a couple bulbs replaced so they won't get stopped for a traffic infraction. Or maybe we've had an especially busy day and don't give that "comfortable", established customer quite the attention we did when they were a new customer because, after all, they won't mind. Unfortunately, that's assuming a lot on our part, and I appreciate that you've brought it to our attention. We love getting great reviews from our customers but only when a "weak spot" is brought to our attention can we correct it and improve our service.
Thanks, Mary Catherine, and we look forward to seeing you again soon.
Lisa @ KC Auto Repair
1 stars Michael & Naomi E Customer since 2012
After having to borrow a friend's lift so I could remove certain parts of my vehicle so that I could take pictures of wh ... Read More
5 stars Don W Customer since 2011
KC Auto took very good care of us and fixed our car quickly and efficiently. Thank you for all your service. Don& Jo ... Read More
5 stars Fred S Customer since 2012
Everything went well.
5 stars Kyle B Customer since 2011
All was good, as usual
5 stars Anonymous Verified customer
Always willing to accomadate us, Never had a problem with any of the work.
Excellent repair shop!
5 stars Sharon C Customer since 2011
Great service, honest and friendly. Conrad has been our mechanic for over 15 years!
5 stars Andy B Customer since 2011
When my clutch went out, KC fixed it quickly and did it right. Thanks KC!
4 stars Marcie W Customer since 2012
I have utilized KC on 3 different occasions and found professional mechanics and front office personnel. Thank you for ... Read More
5 stars Kay H Customer since 2012
Words can't exspress my gratitude for KC Auto Repair . You spoil me outrageously! Thanks for coming to my rescue Friday ... Read More