95.9% would refer friends and family to us

5 stars Customer since 2012

Service was excellent. Joseph is a great person!

5 stars Customer since 2017

My first call to Kendall County Air was received by Landri, and she was extremely patient and helpful answering my questions. The first point of contact is very important and she was great. I explained our needs and she scheduled a service call. Steve Standke came and did a thorough PM on the units, (unlike a previous company I had used), and said the original unit, although running, may need replacing. I thought it a good time to do exactly that and called requesting a rep come to talk with us. Sabrina Romero came and provided us with all the options. My wife and I selected the system and was installed on 06/30 by Walter and Josh. They did a great job on install, and all is running well at this time. I did notice the thermostat was rebooting one morning so I mentioned to Sabrina. She did her magic and a service tech, Art Soliz, came today and checked all systems and connections and the thermostat. All is fine at this time.

My thanks to all the KCA team I met from Landri to Art. You must have a great customer service training program at your company, because each person I met had a positive attitude. Oh yes, everyone who came into the house wore those booties covering their shoes! Love it. Thanks again to all.

Walter and Marlene Burns

Kendall County Air replied:

Wow! What kind words. We are thrilled that you had a great experience! That is what we strive for, to be the company you can count on. Thank you for your business!

5 stars Customer since 2004

Ok, work was completed satisfactorily!

Kendall County Air replied:

Awesome! That's great to hear.

5 stars Customer since 2004

Excellent service as usual

Kendall County Air replied:

Great to hear! We will continue to be the company you can count on!

5 stars Customer since 2010

Very professional and knowledgeable

Kendall County Air replied:

Thank you for your feedback!

5 stars Customer since 2005

The technician was on time explained everything well did his job timely and the AC is running

Gisela Hallermann

Kendall County Air replied:

Great to hear, thank you!

5 stars Customer since 2007

Happy with your service.

Kendall County Air replied:

Great to hear! Thank you!

4 stars Customer since 2010

The relationship we (my wife and i) have fostered/developed with KCA over the years has provided us with peace of mind, and near continuous, efficient operation of our HVAC system for years.

Kendall County Air replied:

Thank you for the kind words. We appreciate your business and will continue to be the company you can count on!

5 stars Customer since 2010

Pleased with the professional service we receive from Kendall air. Would recommend them for your a/c service.

Kendall County Air replied:

Thank you for your feedback!

5 stars Customer since 2005

Tech was arrived in time period. Was clean and neat in appearance. made sure not to track into the house any dirt. Was familiar with my equipment and location. explained his service. Tech was polite and friendly.

Kendall County Air replied:

That's great to hear, we want to make sure that all of our customer's homes are treated respectfully.

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