94.7% would refer friends and family to us

5 stars Customer since 2016

We recently had major repairs done to our vehicle and were very pleased with our experience. Trish kept in touch with us throughout the process. They were able to provide us with a loaner vehicle as well. Honest estimates and quality workmanship will keep us coming back.

5 stars Customer since 2009

Needed help and Ryan, on a busy day, took the time to make sure my care was fixed safe.

4 stars Customer since 2016

Good Customer Service

5 stars Customer since 2008

Excellent Service was Provided and the staff was very Professional!

5 stars Verified customer

Great service, quick responses, fair prices.

5 stars Customer since 2016

Excellent service. There was a clear explanation of what caused the leaks on my car and what my future choices are to handle the situation.

2 stars Customer since 2016

I wanted to add KAS initially denied that they had a coupon for a $24.99 oil change in the November edition of the Heather Ridge Metro Matters magazine. They insisted that there was a previous coupon that had already expired. I argued for the discount and was given it (Thank you!). Upon returning home, I verified that the coupon was on page 13 of the magazine WITH NO EXPPIRATION DATE. So, to avoid a bait-and-switch, bring your magazines with you. I will bring this magazine to show them next time I am there. I don't believe that this is intentional dishonesty, rather the front desk does not know what marketing is doing.

Ken's Auto Service replied:

Gene,

Sorry for the confusion! We did hire a new person for our counter I will fix this situation today. I take full responsibility for her not knowing about Heather Ridge Residents coupon.

Tina/ Owner

4 stars Customer since 2016

Relatively long wait for oil change due to staff shortage. However, a thorough vehicle check found and fixed additional issue.

5 stars Customer since 2016

Honest and friendly. Quick turn around

5 stars Customer since 2009

They were fast and thorough.