I appreciate Ken and his team. Not only do they do the work promised well and on time, they also tend to do other little things along the way as well. One of the first times I took my car in was for the major Toyota preventative service. When I went back to get my car, Ken explained all the work they did. He also said that they noticed that my air deflector underneath my car was torn and about to come off. So instead of just leaving it, or removing it for me, they took the time to find a way to fix it and affix it back in place so I didn't have to worry about it later.
Because of that level of attention to their customer's needs, Ken's is my first option for my Toyota maintenance needs!!