97.2% would refer friends and family to us

4 stars Verified customer

Greg always does a nice job with my hair.

The ladies at the front desk are always welcoming, and on the way out, make sure there isn't anything else I need.

4 stars Customer since 2002

Greg always does a great job with my cut and color! My Color is challenging cause it's grey, was brown, tends to take on a red hue that I don't like- Greg has managed to get it a nice deep neutral Brown with no red!!! No east feat, He's patient, and thoughtful. He also seems to be the only one to style it, the way I like. I've tried a couple others in the salon just for blow out style, they were nice, but couldn't create the same look.

5 stars Customer since 2001

I've been going to Mitchell's for all my personal care needs for several years: hair styling, massages, facials and nail care. I highly recommend all their services to anyone who is looking for expert knowledge, skills, and personally designed care.

5 stars Customer since 2010

Jenn S. is fantastic!

2 stars Verified customer

The receptionists get an F both when I came in and left the salon . Please hire people appropriate for a spa experience and who know how to act accordingly . Very disappointing !!! I go to other spas and receive appropriate treatment . This is unacceptable . Please advise !!!

2 stars Customer since 1997

I felt that this location was not very clean, so I questioned whether the tools, chairs, etc were clean. I felt that the staff could have been more professionally dressed. I paid a premium price for an experience that was substandard. I was very disappointed with the Kenwood Mitchell's. Sorry, but this is truly how I felt about it.

4 stars Verified customer

Destiny did a wonderful job. She was very accomodating and made sure I had a pleasant massage experience.

2 stars Customer since 2004

My mom had talked to Melissa and asked how much a full highlight and cut would cost so that she could put the appropriate amount on a gift card to me. She put $250 on the gift card which should have included tip also. In my opinion, that is an absolutely ridiculous price. On top of that, the appointment ended up costing me an additional $50. While that was just absurd in itself, I was rushed out the door for another client and did not even have my hair styled. I so wish I could get that $250 back for my mom because it was absolutely not worth the experience. Very disappointing.

5 stars Customer since 2004

Jurate is by far the most amazing massage therapist.

5 stars Customer since 2010

Oh my goodness, from the time I entered the salon the front desk and spa receptionist were so upbeat, pleasant and polite.

My Masseuse LI Shang is totally awesome. My massage of preference is deep tissue and Li Shang delivered. She has firm, strong hands and her technique is the bomb. My body feels so rejuvenated, no more tense or tight muscles. I generally come once a month but I believe I will being see her twice a month.

I am treating my sons to a massage.

Thank you for the opportunity to share.