My 4 year old felt very comfortable with the surroundings, and played with some toys before his appointment. The hygienist showed him all the tools they were going to use to clean his teeth. They kept him engaged/distracted by asking him questions too :). Dr Yee followed with an oral exam and was thoughtful/thorough in his assessments. Overall it was a pleasant experience (I expected my son to have a harder time). This was our second visit to this dentist and we will be coming back again.