95.2% would refer friends and family to us

5 stars Customer since 2018

franky was professional, honest and straight to the point which i like. you are now my official heating company. if i need any electrical work you will be the first one i would call. thank you for your service.

5 stars Customer since 2018

Dean and Deb are the best! We knew we needed to replace the deteriorated (and asbestos covered) ducts, replace the past-its-life furnace, as well as install a (first ever!) HVAC in my mother's 60-year old house. We also needed to replace the original electrical panel as well as upgrade a number of outlets. Dean came to the house the same afternoon we called him, spent LOTS of time talking to us about the best fit for our house, walked the property, looked into the attic and scheduled the work to begin the following week. My mom and I were completely comfortable throughout the process. Dean and Deb were in constant contact and at the job until it was finished. Dean even took care of a few extra odds and ends for free! We are completely satisfied with our experience with Kilowatt Heating, Air Conditioning & Electrical and highly recommend them.

5 stars Customer since 2016

Kilowatt is one The best companies with whom we have ever worked. They have done a lot of work for us and each time we have been 110% satisfied. They are very responsive to phone calls and have always been there for us when we have needed them.

5 stars Customer since 2017

When the 25+ years-old system in our condo unit failed, we called Kilowatt on Monday morning and received a visit from Dean the same day. He explained that the system had to be replaced and demonstrated deep experience and knowledge of what was needed. The work was done on Wednesday, only two days later, to our full satisfaction. The installation crew was courteous and highly skilled, and they cleaned up beautifully when the work was done. In addition to removing the condenser from the roof (via crane), they replaced the coil and fan unit in the condo, installed new vent covers, and created an extra vent in the living room to improve air control. Everyone we have dealt with at Kilowatt, including Dean, the installation and maintenance crews, and the office staff, has been very friendly, knowledgeable, and helpful. We can't imagine a better experience and recommend Kilowatt with enthusiasm to anyone who needs HVAC assistance.

5 stars Customer since 2017

Fast and friendly response. Looks like they isolated the problem. Not something they could fix but pointed me in the right direction. Thanks

2 stars Customer since 2017

I called to set-up an estimate review and I never received a follow-up from the office. I had to call two additional times AND I sent over a copy of my site survey from the utility provider and the office still failed to follow-up and schedule the appointment. Very poor execution. This office was referred to me by our home inspector and unfortunately because of Kilowatt HVAC's poor handling on my request they lost out on the job and any future jobs we may need.

5 stars Verified customer

Very smart, thorough technician.

5 stars Verified customer

Dean and his assistant were wonderful -- prompt, professional, thorough, and honest about what will be needed to fix the HVAC concern. Thank you!

5 stars Customer since 2015

On time, fast, knowledgeable.

5 stars Customer since 2017

Mario was very knowledgeable. He explained the system clearly. He has excellent manners, listened to me and answered my questions. Mario went above and beyond the call of duty. I was also impressed with the timeliness of the arrival--well before the cutoff time for the "window" of arrival. Also the lady who answered the phone when I called was very responsive and totally on top of it all. I was able to get someone to come out the same day. I will call Kilowatt again with any issues with my air conditioning and heating. They really want to get the job done to the satisfaction of the customer. Thank you!