99.1% would refer friends and family to us

5 stars Verified customer

I took my car for an appointment to have an oil change done. My dad told me about this place and that it could be trusted. That's a lot for a dad to say for his daughter's vehicle. Everything was done and everything was inspected and the car was returned clean has given what more could a girl ask for?

5 stars Customer since 2003

My truck was having a brake problem. Kitchell technicians inspected the system and determined the rotors need to be resurfaced. I wasn't sold a bill of goods or expensive repairs. The oil change also included and inspection of everything else on my truck. I enjoy doing business with this facility.

3 stars Customer since 2007

Kitchell was kind, friendly, and prompt with getting me in and replacing my battery that was still under warranty. My only concern is that when I got my car back it no longer locks with the remote or even with the manual control on drivers side for all locks and the clock is no longer working. I brought this to their attention and they mentioned that the mechanic noticed that but no one said anything to me about it. I went back in and they said they fixed it (except they could not figure out why the clock will not work as it was working when the battery died and so were all the locks). When I got home I noticed that the doors still will not lock and so now I have to go to each door and manually press the lock or unlock button.

5 stars Customer since 2003

I've been coming here for years. I spend a lot of time out of state and often use a couple of out of state shops for routine work, so I have a basis to compare. The other shops are good or I wouldn't go there. But they don't compare to Kitchell. For me it's about trust. I trust the team at Kitchell.

5 stars Customer since 2008

Always great service from the guys at Kitchell!

5 stars Customer since 2017

Great customer service.

5 stars Verified customer

Very proactive, honest, and dependable,

5 stars Customer since 2017

Excellent service and staff.

5 stars Customer since 2015

I always have a great experience with Kitchell. Because they know that I plan to buy a new car sometime in the next few months, they have given me guidance what is important to the safety of my car to repair and what doesn't need to be fixed considering my plans to trade the car in soon. The most ethical mechanics I've ever come across and I've had several cars through the years.

5 stars Customer since 2008

Thank you to Aaron and the Team for wonderful service.

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