98.4% would refer friends and family to us

5 stars Customer since 2004

We have been going to Koetting for perhaps 20 years or more. They never skip a beat! Instruments are always clean an well maintained. Personnel are always extremely happy and easy to deal with as well as knowledgeable. And, one of my hot buttons, the rest rooms, where those who take care of you wash up, are so clean they look like an operating room. The objectivity of collecting information with the numerous instruments gives me confidence that everything has been discovered. The doctors are professional, always impressively dressed and clean, and are extremely knowledgeable having all of the objective information from the machines. I wouldn't go anywhere else for my eye care.

5 stars Customer since 2006

Exccellwnt care and service at every step in the process.

5 stars Customer since 2000

I was promptly and pleasantly greeted as soon as I walked through the door. The technician who ran me through the multiple testing procedures was very professional and friendly. She was thorough when explaining every piece of testing equipment/procedure. I was seen within minutes after my testing and as always, Dr. Carmen Castellano was professional and friendly. He didn't rush through the exam and took time to answer my questions. The office is modern, upscale and bright. I always enjoy looking at the artwork displayed.

5 stars Customer since 2017

Staff members are most welcoming and put you at ease the entire visit. Has all of the latest exam equipment to efficiently check your eyes. Learned a lot more about my eyes with needs to be done to stay healthy. So glad that I found them.

5 stars Customer since 2014

The staff is friendly, the tests seem to be thorough, and no undue pressure was made to purchase new glasses. What more could one ask for in an eye test?

3 stars Verified customer

I waited more than usual but the staff was apologetic and hurried me through final stages. I was also concerned (probably without reason) that when asked to remove my lenses, I asked for a suction piece. The girl gave me one and then I asked if I should throw it away and she explained it would be reused! She said it only touches the lens, but can't infections be passed that way? The usual sanitation practices weren't obvious either. Services have gone up a lot and I was offended to be asked to pay extra if I wanted updated exam procedure.

5 stars Customer since 2012

Friendly staff and great service.

5 stars Customer since 2014

Rebecca was over the top

5 stars Customer since 2018

i had a great professional experience with koetting associates, well verse in their knowledge of eye care,i am a first time customer,their customer service personal greeted me with professional courtesy and their professional staff made me feel comfortable and relax about their eye care procedure and i experience their great professionalism in conducting eye care, i will continue to visit koetting place of eye care business in the near future

i have visit other eye care place of business but there professional care falls short of koetting eye care professional experience,great work koetting associates

4 stars Customer since 2016

I gave my experience 4 stars because of the wait times. I waited for the screening tests, then waited again for the doctor. There were a lot of patients but they have a system that works. The staff was professional and friendly. The exam was very thorough and I feel confident that they know my eyes and health. Dr. Castellano explained everything to me and helped me make informed decisions about what would provide best outcomes for me.