Everyone was very nice and helpful however, very sales oriented. Not sure if they make commission but if I had to guess, I'd say yes. I was warned about it before my appointment but didn't know the extent of it. From top to bottom, everyone tried to get me to go for the more expensive services. I know if you want the best you have to spend more money but I can't afford it. Maybe be more aware and give less expensive options and not make it seem that those options are so bad. I was given options for less expensive services but was told nothing but negative things about those options. On top of that, I was told I had to have deep cleaning and whitening before anything else. Turns out, that is not true. They just want to make more money by making it seem like you need everything done, when really SOME of it would be good enough. I will not be returning.