95.5% would refer friends and family to us

4 stars Customer since 2011

I was in the office yesterday for a check up and cleaning. All went well with Jun (who is wonderful and an asset to your organization, very professional, pleasant and knowledgable) and Dr. T (lovely guy with whom I had an excellent interaction) but when Dr. T suggested that I have one crown re-done because the mercury was aging and beginning to pull away I then had a talk with Romana (not sure I have the name right). She offered me a price of $800 because that is what I paid last time and since I have no dental insurance. I told her I had to think about it but as I was undergoing my cleaning I decided that if we could negotiate the price a bit I would bite the bullet and go forward. She would not speak with me but told Jun that was that was the price and there was nothing to negotiate. What I had hoped to discuss was a compromise - I would pay $650 but I would pay in full, in advance. This may not be of interest to you but I was offended that she wouldn't show me the courtesy of a conversation. Basically this is very unfortunate customer relations, and since this used to be my field at LACMA (among other things) I think I know what I am talking about.

5 stars Customer since 2001

Always the best treatment for patients from Dr. Elyassi and his professional staff.

2 stars Customer since 2014

Purchased Amazon local discount, made appt for 1st visit which quickly turned into an $8,000.00 fee for additional services. Had to contact office to adjust my bill since I did not have extra procedures done, plus the monthly installment cost was more than what was agreed to in the office. I feel if I hadn't caught it...would they handle this on their own from their end. Pay attention to your statements folks!

4 stars Customer since 1994

Good, thorough and well done. Have no complaints about having your teeth cleaned early in the AM............

5 stars Customer since 2012

Every single employee was kind, attentive, professional, and exquisite. I am always blown away by the level that Wilshire Smiles brings to dental care.

5 stars Customer since 2003

Great patient care. The staff is friendly, respectful, and very thorough. I've had all my dental work done at this office for the past 12 years, and I was very satisfied with the results of every procedure.

2 stars Customer since 2010

Staff changes as much as I change my underwear. Over time I have felt like they are really out for my money. Needless to say that I will find another place to go after about 4 years with them.

5 stars Customer since 2013

I always have a good experience with Wilshire Smile Studio. The staff is wonderful, and nothing makes them happier than giving you a GREAT smile! The back office staff is just as wonderful and caring, as they are willing to work with you on payments, and fees as much as they possibly can.

5 stars Customer since 2000

The dental hygienist was quite efficient, using H2O & high tech laser equipment, to do an excellent job on the periodontal cleaning of my gums.

5 stars Customer since 1994

I thought the dental service was terrific and could not have been better. They took me in the next day after I called and complained that my left side of my mouth was hurting.