The staff is friendly and courteous. Wait time is minimal since the dental team members are thorough and efficient. The waiting area is very comfortable and welcoming, sometimes I actually wish there was a longer wait time. But they generally take you in within minutes of your scheduled appointment time. I have worked in medical, optical, & dental offices for over 30 yrs and after having been a patient with this particular dental practice for over 20 yrs, I can attest to the high standard of care and service they consistantly provide to all of their patients. Their office staff is willing to work with the patients to help with the patients' own specific financial circumstances. I can't think of anything but positive things to say about this dental group!!