I needed medication for my my two cats as a preventative measure. Both employees that I spoke to were pleasant and eager to help. Together we discussed the different price options and the best option for the price and duration of the medication. Because I had to work, and we were going on vacation, I arranged for pick up of the medication. I paid for the medication over the phone and had it picked up that evening. I was able to treat my cats before we went away on vacation, which was a relief. I could not have done that without the fast response and help from their office. I was also relieved that I did not have to bring my cats in for an appointment with our vacation scheduled that week. As always, I had an issue and they were helpful in offering me a quick solution at a affordable cost. I will never go to another vet clinic.