Dr. Shiplove was so great with Max at his yearly. Max has tried to protect me at his past visits, so we devised a handoff of Max and it went great. I was not able to be in the room with him, which I miss, but they were able to do everything that needed to be done without the very scary growling going on. I really appreciate that Dr. Shiplove worked with me to make it an easier appointment for everyone. We have used Dr. Gillard and Dr. Shiplove since we moved to Plano 25 years ago. Great with our dogs and our cats.