4601 Eastgate Blvd, # C578
Cincinnati, OH 45245

Mon: 9:30AM - 7:00PM

Tue: 9:30AM - 6:00PM

Wed: 9:30AM - 7:00PM

Thu: 9:30AM - 6:00PM

Fri: 9:30AM - 7:00PM

Sat: 9:30AM - 5:00PM

Sun: 12:00PM - 3:30PM

93.6% would refer friends and family to us

5 stars Customer since 2012

good service

5 stars Customer since 2011

The Dr. and his staff were fantastic. The staff were very friendly and Dr. VanDerPloeg was very concerned about meeting my needs as a patient. I've been wearing glasses over 20 years and this was easily the best eye appointment that I have ever had. I would recommend him to anyone.

3 stars Verified customer

The doctor and nurse staff are wonderful and attentive, but they used to wipe down every instrument before using them and they don't do that any more. This used to give me a sense of cleanliness that I no longer do. I'm sure it is still clean but I preferred knowing that for a fact.

5 stars Customer since 2011

I love comeing to lenscrafters every year . All the people that work there are always friendly, abd the doctors are the best they do a great job.

5 stars Customer since 2013

It was good receive excellent service in a polite and cheerful environment

3 stars Customer since 2011

I suggest that a patient (especially a person with a common name) be asked their address or birth date rather than your employees asking if a certain street or date of birth is me. This caused me frustration and the doctor too also pulled up the wrong patient's records. In other words, ask the patient to give his information first. I have been satisfied with the eye exams I have had for several years.

5 stars Verified customer

The entire staff was professional and nice especially Marlena.

5 stars Customer since 2012

I am pleased with the professionalism, eye-care, and overall service of this practice.

1 stars Customer since 2013

I don't believe I had a positive experience there. When I came in for an eye exam I had to wait a long time and when I did get taken back, I had noticed that the doctor never washed his hands. I should have said something right away because I could tell he was sick; however I didn't think that he was going to actually touch my eye. Now it's swollen and painful. I will never be coming back and I already posted about it on Facebook so other people don't; make this mistake.

5 stars Customer since 2013

Very fast and very thourough. Me and my wife love lenscrafters and this location. Good job to all the staff for all the help they provided.