97.4% would refer friends and family to us

5 stars Verified customer

Your service was fast , complete ,and professional.

5 stars Verified customer

Great and friendly service.

5 stars Customer since 2015

Quick, fast and very professional!

5 stars Verified customer

Great

5 stars Verified customer

Very friendly and informative.

5 stars Verified customer

Always professional and helpful

3 stars Customer since 2013

Service was good and safety inspection went well.

Main issue is I was not properly informed and did not understand that I could get a safety inspection any time of the day if I got an oil change or other service. Instead I was told to come back at three pm as that was the only time they did safety inspections. This should be posted on a sign or made clear when checking in. I think the conversation went something like "what are you here for" " I want a safety inspection" "Anything Else" "No" "We only do safety inspections after 3 pm"

If the intake person had added "unless you get an oil change" I would have understood their policy.

As a note I did need an oil change, I was just in a hurry to get other errands done and did not want to drive around with a recently expired safety check.

Lex Brodie's Fast Lube replied:

Aloha Tane! We sincerely apologize that the schedule for safety inspections was not properly explained to you and will focus our efforts in the future to make sure it is better explained. Mahalo Nui for your comments!

5 stars Customer since 2014

Great fast reliable service!

5 stars Verified customer

Quick, good service, nice area for sitting and waiting, took care of all my needs and even got a carwash!!

4 stars Verified customer

Good, fast service. Only thing I would change is to provide a FREE or HALF price car wash with oil change instead of a $2.00 discount. Really appreciate the Military discount!!!