Last year you serviced my vehicle for the annual oil change and safety check. Happy? Not really.
I had to make TWO return visits before so called residue oil was completely removed from the car frame. So this year, in order to avoid follow up visits I asked the manager to please make sure no residue oil existed on the frame. I was given assurance not to worry, he double inspected the frame and it was squeaky CLEAN. So if you haven't already jumped to a conclusion, it appeared again residue oil is on my garage floor. Bob Bryant, Waikoloa