We were so well cared for by the women at the front desk. They were patient with my billing questions and my little children I brought with me. The women were so kind and willing to help me understand and teach me about the different procedures and the purpose of them. Then when I went to get my optimap the gal who helped me was very patient and courteous. . When the doctor came in he taught me about the eye and helped me understand what he would be looking for and why. When I looked for glasses with Markus he too was very patient and kind and honest. He has great style and I felt very confident in the choices I made for glasses. I really feel like everyone at this office went above and beyond their normal work routine. Everyone was friendly, kind and patient and wanted to teach me. It can be intimidating being a patient and there can can be fears associated with the unknown. The staff at liberty lake eye care center used teaching, patience, and kindness for my best interests. In the car one of my 7 yr olds said Wow, I felt like they were servants!