This was the worst salon experience I have ever had. I submitted a request for appointment online and requested an experienced stylist; I was given a new stylist, who, as expected, did not know how to handle my hair. I just moved to the area, and I brought my aveda color profile with me that gave me highlights and lowlights; I have neither, my hair basically looks all the same color, even though I paid for both. About halfway through my haircut, she asked for assistance from another stylist, who had to take another inch off my hair that I was trying to grow out to fix the cut. I paid close to $200 to train their employee and receive a horrible cut after 4 hours of being there for a highlight and cut with short hair. I would not recommend this salon until they can get their staff properly trained.