96.9% would refer friends and family to us

4 stars Customer since 2007

Always good! Sometimes the new girls doing a fill in shampoo need a little more practice, but never had one I could call bad.... Just need to lean into it more, or not seem like they are afraid of touching your head... Other than that... always very good!!!

5 stars Customer since 2016

I think Stefanie and front staff are wonderful! I enjoy coming! I always leave feeling great!

5 stars Customer since 2017

My experience was great!! Make-up and hair were perfect!

5 stars Customer since 2012

Called for a last minute appointment and was accommodated

5 stars Customer since 2015

Alyssa is great! I'm always very happy with my highlights and also had her put my hair up for a wedding and it looked gorgeous!

5 stars Customer since 2015

Brittany nailed it! :-) love my cut. Thank you.

2 stars Verified customer

I was really happy with the scheduling appointment staff and the front desk. However I didn't get the long layers I requested and within 2 weeks I had split ends again which makes me think my split ends weren't properly cut. I was just looking for a healthy trim and long layers which I didn't think would be difficult. Again the front desk staff was very friendly but not too happy with my end result.

Lighten Up Hair Salon & Spa replied:

Hello and thank you for taking the time to submit this review! It makes us very happy to hear that our Front Desk Team was so welcoming and accommodating, but we would love the opportunity to look over you haircut and fix it for you so that you are loving the style you received! Being that you submitted this anonymously, it makes it a little difficult for us to narrow down who you are or when you were in so please, if you would be so kind as to give the salon a call at 973-448-9296 or email us directly at LightenUpForce@yahoo.com and ask to speak with Danielle or Milissa!

5 stars Verified customer

Love Rae, she does an amazing job on my hair each time!

5 stars Customer since 2013

First time cut with Mary. She was awesome and I am very pleased with the end result!

4 stars Verified customer

Only concern I have is the timing. I make sure I arrive on time yet always have to wait at least 20 minutes after my scheduled time. After working 12 hour days it is frustrating. Alyssa is always friendly and does a great job no complaints there.