96.4% would refer friends and family to us

3 stars

The reviews were good for the most part, so I gave them a try. Virginia, the stylist was very nice, knowledgeable and friendly, I was satisfied with my cut. However, I was tempted to leave before I even met her. I was turned off by Katie the receptionist. Even though there were no customers, she acted like I wouldn't be able to get an appointment, since I was a walk-in. She was going to check and I asked if any stylist knew how to cut short hair, she looked at me unpleasantly and said in a demeaning way 'All the stylists know how to cut short hair' I didn't need the attitude. I just recently cut my hair short and am very particular, it's an important question! Luckily Virginia was awesome, but they need to replace Katie because a lot of people would not put up with her and she's the first person you see when you come in. I wouldn't want her working for me, that's for sure.

1 stars Verified customer

The waiting room seating area is far from desired. You sit on a square foot rest. One is not offered anything while they wait. The staff is not as friendly when you walk in the door as when you leave. The total for services varied more consistently then it was predictable. I tried to give this place a chance and was consistently let down. Would not recommend a massage either. The head of the massage table is faced towards the door and all one hears while paying for their expensive massage is the chitter chatter of the staff and their weekends. When I politely said it wasn't very relaxing because I could hear all of that and asked to have music turned up they couldn't turn it up and nothing was done. I will not go back there again and I will be sure to tell my friends the same.

5 stars Customer since 2005

Bobbie was wonderful. I enjoyed my facial and my skin looked and felt great afterwards.

1 stars Customer since 2006

My hair derives as well as my daughters were amazon we love Devon but Mani and pedi were awful they didn't know what they were doing I had to tell them what to do didn't know how to use the equipment didn't even set my nails to try. By the time I left it looked like I had not even had a mani or pedi not very good quality new people as of yet. Very disappointed.

5 stars Customer since 2003

I have a standing appointment with Chanda every 4 weeks for cut and colour and i am never disappointed .

Chanda has been my hairstylist for several years and i would not consider going to anyone else ( even though i work in a dept store that has it's own salon - where i would get a very good discount !! )

Not only is Chanda an absolutely talented and creative hairstylist she is also a very warm and genuine person .

I can not say enough positive comments about Chanda and my experience with her :-)

5 stars Customer since 2007

I love Chanda!

5 stars Customer since 2003

Great haircut and color as always with Chanda!! :)

2 stars Verified customer

I have had several brazilian waxes done and my last visit was by far the most painful and awkward one I have ever received. Plus there was a lot of hair still left after the service. I wanted to add on a service and was told it couldn't be done due to the length of the hair. Once home I performed the service myself without any difficulties. I felt that I completely over paid for the service I received and will not be returning.

5 stars Verified customer

Carly is a fantastic hair stylist. She is always ready to please, and has all the enthusiasm and vibrancy. It is always great to have a stylist that has a very positive attitude in life. She makes me feel good after my hair treatment.

5 stars Customer since 2011

Everyone one is always so professional, but also very friendly and helpful. They all do an excellent job.