I recently took my macaw in for a checkup. He can be unpredictable at the best and dangerous at the worst. Dr Rod was amazing with him. He talked gently to soothe him and did not get upset when Magoo cut his hand with his claw. He did a full examination with no problems. Magoo even let Dr Rod scratch his head at the end which shocked me.
I now have 4 exotic animals going to LAH and I am very happy with how they care for all of them. They always call to check on the animal the next day. It is hard to find a good vet especially an exotic vet.