100.0% would refer friends and family to us

5 stars Customer since 2020

Excellent

2 stars Verified customer

I called at noon the day I left my vehicle with you and was told it’d be done at 4:00. I’m understanding and know things happened so when I called around 4:30 you said my vehicle was completely finished except for a tire you were waiting on. At 5:30 I arrived at the shop and my hood was up and you were servicing my a/c. Obviously you weren’t just waiting on tires to arrive.

I tried to be understanding, paid for the car and then arranged to pick it up after hours.

When I picked up my vehicle I then had a complication half a mile from your shop, which forced me to give you my vehicle another day...but then when I got my car (after picking it up the next time) the air didn’t work properly. It has a new problem that wasn’t even there when I left my vehicle with you. It is incredibly frustrating.

I usually have good service with you all but this was incredibly disappointing. And it was more than just one issue. I feel that your service is slipping lately as this is my second poor experience in a row.

5 stars Customer since 2020

Extremely polite young man at front counter.

Went in for a car inspection and was back out in 25 min

5 stars Customer since 2020

Great customer service they really helped me with my car.

5 stars Customer since 2020

Appreciated the thoroughness and consistent communication during my car service.

5 stars Customer since 2020

Victor and the entire staff at Louetta Automotive were amazing! The customer service was super friendly and zero stress for me. They took me to work and had my car repaired the same day. Thank you Victor and your incredible team!

5 stars Customer since 2020

Fantastic job yhank you

5 stars Customer since 2020

They were very clear communicating and helping me with a pre-purchase inspection of a used car. I’ll be using them instead of the shop I’ve been going to.

5 stars Customer since 2020

Excellent service

5 stars Customer since 2020

Very time conscious and communicate so well.

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