I called at noon the day I left my vehicle with you and was told it’d be done at 4:00. I’m understanding and know things happened so when I called around 4:30 you said my vehicle was completely finished except for a tire you were waiting on. At 5:30 I arrived at the shop and my hood was up and you were servicing my a/c. Obviously you weren’t just waiting on tires to arrive.
I tried to be understanding, paid for the car and then arranged to pick it up after hours.
When I picked up my vehicle I then had a complication half a mile from your shop, which forced me to give you my vehicle another day...but then when I got my car (after picking it up the next time) the air didn’t work properly. It has a new problem that wasn’t even there when I left my vehicle with you. It is incredibly frustrating.
I usually have good service with you all but this was incredibly disappointing. And it was more than just one issue. I feel that your service is slipping lately as this is my second poor experience in a row.