My carpets did not seem very clean when it was all said and done. I had 3 bedrooms, a hallway and stairs done, which is a fairly large area. It only took 45 minutes from start to finished- which didn't seem right to me. It was like they were vacuumed but with water. They actually didn't smell very good afterwards either.
Dear Mr. or Mrs. Anonymous. Thank you for the opportunity to earn your business. That includes after the cleaning is done. Very hard to do if we don't know who or what the issues are. Are we dealing with pet issues, smoking, etc. That might take an extra treatment. Sure wish we could offer our customer service and make things right.