95.3% would refer friends and family to us

5 stars Customer since 2017

Appreciated Oscar and the folks at Lusti motors. My mini-Cooper’s engine block broke and they provided several sound options for me. Honest, knowledgeable and professional.

5 stars Customer since 2003

Great as usual

Lusti Motors replied:

Thank you Joe

5 stars Customer since 2000

Quick service and the car rides correctly now. We wouldn't take our Mercedes anywhere other than Lusti Motors for service.

Lusti Motors replied:

Thank you for sharing Michael and Barry, we appreciate your loyalty.

5 stars Customer since 2017

Service was great. Very detailed when fixing my car. Communicated with me during each step of process. Made sure car was fixed properly and very prompt. Gave me loaner car also. Jesus was great and informed me on each step as more items on my car needed to be replaced or fixed. I highly recommend them. They know mini (BMWs) well and did a great job.

Lusti Motors replied:

Thank you for sharing your experience Daniel.

5 stars Customer since 2017

I posted on Yelp that I received 5 star service. Everyone was wonderful. Respectful and my car is in better shape now!

Lusti Motors replied:

Thank you for sharing Barbara, that is what's kept us going for 50+ years

5 stars Customer since 2015

Great, timely service. Staff does a great job at explaining everything and making sure everything is done correctly.

Lusti Motors replied:

Thank you for sharing Tiana.

5 stars Customer since 2015

Great service and prices.

Lusti Motors replied:

Thank you David.

5 stars Customer since 2016

Oscar was so helpful this week with my mini! He explained everything as it was happening and gave me good guidance as to how to proceed. Always love my experience with Lusti. Thank you!

Lusti Motors replied:

Thank you Antoinette.

5 stars Customer since 2017

First time in and I will be back. The customer service was excellent. I got an appointment right away. Their team was ready to work on the car immediately and I got it back earlier than expected. Their prices are more than fair.

Lusti Motors replied:

Thank you Matt, we look forward to assisting you in the future.

5 stars Customer since 2017

The first time i came in was for a turn signal, and i got it changed and charged only $2 bucks. This time, i had a water coolant leak and after the dealership tried to charge me $1300 for a new water pump, your technician found it was a different issue and only a $250 charge. It was a quick turn around and i had the appointment set a day before and got it back the same day. All before leaving for 10 hours to drive to San Francisco. Other issues that need to be fixed were not only mentioned, but i was able to come by, see under the car while it was lifted, and actually got to understand the upcoming fixes we need but wasn't pressured to spend more and do it that day.

Lusti Motors replied:

Thank you for sharing Dan.