99.0% would refer friends and family to us

2 stars Verified customer

My pet is considered one of the aggressive breeds, which I understand. For that reason, I remained with him, placed a muzzle on during exams, controlled him throughout all exams the same as I did with all regular vet visits. The purpose in taking him to Madison Veterinary Specialists was for examinations and tests not provided by his regular veterinarian. During the course of treatment he was sedated for X-rays and other examinations that would have been difficult to do otherwise which lasted an hour to an hour and a half. He was brought out still wearing the same very tight muzzle placed on him prior to the sedation and was very obvious it was never taken off. Upon reading the results of the examination, his mouth was never examined following sedation which was a potential source for the tumors or possible cancer. I spent a month agonizing what next step to take as there were no clear answers until it became obvious. His last day with me was peaceful and examination of his mouth showed signs of cancer. I understand being cautious around potentially aggressive dogs including mine which did growl. Please do not miss all areas of possible cancer in the future and remove the muzzle when those dogs are sedated if the purpose is to find possible source of tumors/cancer.

5 stars Customer since 2015

Dr. Pauli and Diedre were amazing. I had reservations about my dog having surgery but they made me feel very comfortable. Dr. Pauli performed cherry eye surgery on my dog Daisy. She is extremely knowledgable and professional. I felt she was in good hands from our initial consultation through the post op appointment.

2 stars Verified customer

Was happy with the prompt service but don't feel that things were communicated the way should have been and was prescribed a medication that wasn't needed or appropriate...called to ask if could return but that isn't allowed...if would have went over a little more in detail with the vet instead of the tech, I think that would have been because the result but the tech didn't know much about the medication.

5 stars Customer since 2012

Gentle exam of her painful injury. Right on diagnosis, very professional and knowledgeable. Explain my options for treating her injury thoroughly. Answered all my questions. Overall the experience for myself and my little Emma was comfortable.

5 stars Customer since 2015

Very caring, service was excellent from front desk to lab tech to the doctor. I was quite impressed.

5 stars Customer since 2014

Staff and Dr Pauli are alway so respectful and gentle with Gilly. Many thanks for your exceptional care!!!

5 stars Customer since 2011

Outstanding service, doctors and staff first class. I would rate them a 10,.

5 stars Customer since 2014

Dr Amy Pauli has always provided excellent care and is so kind and caring. She is willing to work with you and your personal situation and needs, and tries very hard to work my dog into her schedule if an urgent need arises. I am so thankful for dr Pauli!

5 stars Customer since 2014

Friendly, caring service!

5 stars Customer since 2015

very pleased with all the help and concern for are pet, you receice an A+ and a heart felt thank you , thank you !!