85.7% would refer friends and family to us

1 stars Verified customer

Our experience was disappointing. My daughter was frightened by the aggresive assistant. The office staff was unpleasant, unprofessional, and rude. I will never return.

Jupiter Main Street Children's Dentistry and Orthodontics replied:

Due to the anonymous response, we are unable to contact you regarding your last dental visit to see where we may have fallen short of your expectations. We urge you to call our office manager so that they can address your specific concerns and we can earn you back as a satisfied patient.

1 stars Verified customer

Not friendly at all and zero amount of patience and 100% of attitude. I have a very hard time understanding this considering the fact that they work with children all day! Don't even waste your time at this office...just awful! Can

Jupiter Main Street Children's Dentistry and Orthodontics replied:

It is unfortunate that your comments were submitted anonymously leaving us no way to contact you to address your concerns. We apologize for not meeting your expectations; patient comfort is one of our top priorities. We urge you to contact us so we can discuss your specific situation.

5 stars

Main Street Dentistry is the most caring dental office I've ever experienced. My son has had a lot of dental work & we've been to this office several times. Every time we go everyone is welcoming & friendly. They take time with me as a mom & gently care for my child. Other dentist offices we've been to won't allow parents to go back with their children, but at Main Street I'm invited back with my child every time! This helps to make my son feel much more comfortable while he's getting worked on- & me too, honestly. I've recommended this place to friends & will continue to do so.

Jupiter Main Street Children's Dentistry and Orthodontics replied:

We appreciate your comments! Our entire office team is committed to providing excellent patient care. We are glad our office could put you at ease during your visit with us.

5 stars

I was super unhappy with my sons previous dentist. So I found main street online and decided to give them a try. I do not regreat my decision. They are amazing. Even though my boys where new patient they treated them as if they have known them forever. The staff is super friendly, polite and helpful. The dentist is extremely nice and explains step by step what he is going to be doing so that the kids don't get scared. I absolutely recommend them.

Jupiter Main Street Children's Dentistry and Orthodontics replied:

We appreciate your comments! Our entire office team is committed to providing excellent patient care.

5 stars

My children have been going to Mainstreet for 2 years and everyone is so awesome. My kids are never scared to see the dentist, thanks to Mainstreet. There's an occasional billing error here and there, but they always fix it.

5 stars

Daughter and son were new to the practice, yet the felt very comfortable. Had superb care!

1 stars

My visit to this office was very poor. The constomer service was unprofessional. I had to wait more then an hour and I never saw the doctor. I had to leave due to another appointment. The dentist assistants seemed to not know what they were doing. As a result to this experience I moved to another office.

5 stars Customer since 2011

Great experience! Everyone was courteous and Dr. Matos was wonderful with Nico. Thx!

5 stars

My kids LOVE going to the dentist. It was my 4 year old's first visit, and everyone there was warm and friendly. I'm very impressed with the dental technicians, they are great with kids! Love their new location too.

5 stars Customer since 2011

Dr. Matos and his assistants are excellent! My son required alot of work and the people at Mainstreet Childrens Dental exceeded my expectations. From their prompt response in the billing department, the receptionists and schedulers in the office and the Dentist and his assistants. I will tell everyone I know about the level of care that my child received. I appreciate your service.