190 Dayton Street
2nd Floor
Ridgewood, NJ 07450

Mon: 10:00AM - 5:30PM

Tue: 9:00AM - 5:00PM

Wed: 1:00PM - 7:00PM

Thu: 11:00AM - 7:00PM

Fri: 9:00AM - 3:30PM

Sat: 9:00AM - 12:30PM

Sun: Closed

98.5% would refer friends and family to us

5 stars Verified customer

The staff were absolutely great. The examine was a wonderful experience. Thank you Maple Eyecare.

5 stars Verified customer

Wonderful and caring Doctors and staff! I Highly recommend Maple Eyecare!

5 stars Verified customer

Everyone there is so nice and helpful. Thank you Dr David for helping me againn.

5 stars Verified customer

Very friendly and formative.

5 stars Verified customer

I contacted your office in the morning for an emergency appointment that day. I was told to come in and I would be seen ASAP. No problem! From the front desk staff, medical staff and doctor, my experience was terrific! I am feeling much better.

2 stars Verified customer

The receptionist wasn't friendly at all. Everyone in the office is uptight.

5 stars Verified customer

Everyone at Maple Eyecare is super friendly and beyond professional. Highly recommend!

5 stars Verified customer

Wonderful helpful staff and very accommodating!!

Dr. Lori Napalitano was excellent !!!

5 stars Verified customer

As always the employees and Dr. Napolitano were wonderful. Very good examination and I love the way everything is explained in detailed.

5 stars Verified customer

Wonderful and clean atmosphere with friendly staff! Great service and Doctor Napolitano is awesome! Highly recommendable for care of your eyes.

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My husband and I had gift cards for massages which were purchased as a gift for us. The gift cards were 2 years old and although they didn't say anything about expiring, I called the spa to book the massages and verified they were still valid. I was reassured that they never expire and was even asked for the gift card numbers. We had the massages which were average but the issue was more with when we had to pay. We told the woman at the desk (who we found out was actually the owner) that we had gift cards to use. When she swiped our gift cards she said that they were expired. I told her I called specifically and asked and was told they never expire. She proceeded to say that they are only good for a year and that the prices have gone up since the gift cards were purchased and she would have to charge us the difference in price. We had no problem in paying the difference in price (because we know it had been a couple of years) but based on her customer service, we would never return. She never once apologized for the confusion or even acknowledged the fact that the person on the phone did not give us the correct information. She continued to go on about how the prices have gone up, people answering the phone wouldn't know, etc. If I owned her business, I would have apologized on behalf of the employee who gave us the wrong information and would have waived the price difference.There was even a woman before us paying with a gift certificate and the owner was giving her a hard time with her gift certificate. There are many spas and a lot of competition in Ridgewood Nj and I visit other spas frequently. if she was expecting to win me over, she failed. As a business owner, she needs to learn how to provide customer service.
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