If you like dealing with the craftsmen that actually cut your granite and not showy, debutante looking sales staff, this is your kind of place! Everyone was very friendly, professional and knowledgeable. They also had a large selection of granite slabs and were very reasonably priced---and we did tons of research of prices in the area. They were very prompt in bringing the finished product to my home after measurements were taken (a one week turn-around!). I was especially impressed with Alfrado who completed the measurements, answered all my questions in a happy, easy manner, cut our granite and who was a whiz at the installation. We love the finished product and would definitely use them again and have recommended them already to friends. I would have given them a perfect score except for two reasons: 1) there were several communication break-downs with Jennifer- the office person (was a no-show for our first measurement appointment, didn't ask or find out from me what part of the slab I wanted for my countertops and never provided a final written quote after several of our visits to their office--also their final invoicing is confusing and has too much information listed on it. 2) they need to work on the curb-appeal of their business (desperately needed the slab yard and front of their business weed-whacked!) I almost didn't stop at my first visit because of the appearance. But, having said all that, don't let the outside of their business or office organization keep you away. They know what they are doing and are worth the drive from the Cary/Raleigh, NC area.
Thank you for the review. As the business owner, I meet with every customer when they come in and sometimes these customers come back a few time like in your case. I gave an original quote based on what you gave me and their was never any changes that needed to be updated. The reason the measure man did not come to measure the first time was due to we did not hear if you had your cabinets installed or not. All customers have a opportunity to come back with the measure man to select the area to be used to cut. I apologize that you did not realize this. We have just hired a new yard maintenance company as the old one was not doing the job correctly. As a small women owned business I try hard to help every customer and will take your comments to heart to get the best job possible for my customers. Thank you, Jennifer