I am faithful to a practice that has a great front office and provides great care. I have not waited more than 10 minutes and am usually in the chair within 5 minutes of my appointment time. After 20+ years of visits I know this is due to the person that manages the office. She tries hard to accommodate my schedule when setting up appointments. I also credit her for keeping office efficiently humming along.
The professional staff are cheerful, efficient, and gentle during cleanings and x-rays. It seems like a nice place to work.
Dr. Nichols is friendly, professional, and thorough in her examinations. She also recommends excellent specialists when that is required. She has a pretty good eye for hiring talented staff too.
This is a popular one woman practice so rescheduling a missed appointment can mean a long time until the next open slot. People who have a hard time making it to their appointments may not be as happy as I am.