Normally I enjoy my message, but this past experience I was disappointed. We arrived 10 minutes early, but end up waiting 5 to 10 minutes past our booked time. Thee receptionist assured my husband and I that we would get our full hour, however we didnt. They finished the massage atherapy their normal timingredients which was 5 minutes before the hour which they owed us at least 10 to 15 more minutes. During the message, both my husband I experienced a rushed job. That wasnt very relaxing and we left feeling jipped. On top of it, the signs that posted are deceptive. They state get a 1 hour message for a certain price, but the reality is is you only get 50 minutes of real message time. So even though you pay for an hour you only get 50 mins. I think the signs should reflect honesty and reality, so that consumers know exactly what they are paying for.