Make high quality, rejuvenating massage part of your healthy lifestyle. Our membership-based Retreats are where busy people from all walks of life come to feel better, relieve stress, ease sore muscles and recharge. At a time where there's a pill for almost every ailment, it's good to know that massage is a time-tested, all-natural, drug-free alternative that can help you feel great! Become a Massage Heights Member today.
Thank you, Robert, for your comments. We always look forward to seeing you at Massage Heights. See you soon at the Retreat.
My experience has been very poor. I had an appointment on June 9th that was confirmed with a telephone call. I showed up and was told that i was not on the appointment book. I was not able to obtain a massage even though the massage therapist was on the premises and apparently was not providing a massage to someone else. I had an appointment for June 16th. I was called earlier during the day and told that the massage therapist would not be available to provide me a massage.
Hello, and thanks for providing your comments on your experience. Our computer system has been malfunctioning causing random hiccups with our schedule, and I apologize for it. If your therapist was available for massage, I assure you that they would have been happy to provide--they are commission-based and have no incentive not to work while they are on-site. They may have been on break between back-to-back massages, which may explain why they couldn't attend to you at the time. Breaks are physically necessary for them to be able to provide more than 2-3 massages in a day. I'm not sure what the miscommunication was, but our manager, Joe, would be happy to discuss this with you if you give him a call at 703-590-7529. Again, I'm sorry about your experience with us, we are in the habit of providing excellent service to our customers and would appreciate the chance to try again with you!
I haven't been in in awhile. Love going for massage but haven't always had the best experiences there. Turnover has been very high. I went in and the masseuse I wanted to book with was not available at the time I needed. I went with the front desk staff's recommendation even though I did not know who the masseuse was. It turned out to be the best massage I have ever had anywhere in my life. I hope this one sticks around longer than a few months. He was very professional and knowledgeable and helped a shoulder impingement I have been dealing with for months that no one else has been able to help with. I will definitely book with him again.
Thanks for your comments about your experience at Massage Heights. Wonderful that you received relief from your shoulder symptoms. We encourage you to try several other Therapists so you have a back-up. We agree on the turn-over issue and do all we can to prevent it. Having loyal customers like you helps. Thank you.
Customer since 2015
Have been going to Massage Heights for over a year and my son and I love it !
Terrific feedback, thank you, Thomas. Please come back soon for more relaxation!
Customer since 2015
My session with Kim went really well. The reason that I like Kim is that we sit down and identify problem areas for her to work on in the message session. Using the Hot Stone method she is able to work out my muscles and relieve the strain. When we finish, she identifies exercises for me to use to reduce eliminate the soreness. Great massage.
Thanks for your comments, Clarence! We look forward to seeing you soon at the Retreat for more relaxation.
I never get massages but I won a 30 minute one in a drawing so I scheduled an appointment with Colby. It was amazing how much better my body felt. I signed up for the membership and had my first one hour massage (again with Colby) the other day. Amazing and helped with hip pain I was having and made me feel so energized. I am hooked & can't believe I didn't do regular massages before. The front desk staff are excellent as well.
Thanks so much for taking the time to write about your experience at Massage Heights! We're so pleased that massage relieved your pain and helped you feel great. We look forward to seeing you soon at the Retreat!
Customer since 2015
Joseph is a true professional - he did an excellent job. And it is ALWAYS a pleasure dealing with the gentleman at the front desk (unfortunately, I can't think of his name at the moment). Nikki is also very professional and effective, but she was unavailable.