98.0% would refer friends and family to us

5 stars Verified customer

Excellent.

5 stars Verified customer

Massengill's Auto was very professional, timely and reasonably priced. The kept me informed throughout the process. Their customer service was outstanding. I will certainly use their services again.

5 stars Verified customer

Had a good experience with Massengill's on a significant repair to my vehicle. Ryan explained the issue clearly in terms that I could understand and gave me options for the repair ranging from cheap and temporary to more costly yet permanent. Based on some research, the proposed costs looked reasonable as well and I didn't feel overcharged for what was already an expensive repair. Turnaround time was a little longer than originally anticipated because of a part that was shipped incorrectly, but once the proper part was in the issue was resolved quickly. I'm new to Durham and didn't have a go-to auto shop, but looks like I've found one now.

5 stars Verified customer

Massengill's is the best. Knowledgeable, skilled, timely, clean and super-nice.

5 stars Verified customer

In and out quickly and friendly customer service. Various problems were solved and the price was fair. I know they only use quality parts and will not compromise on quality repair jobs; it has to be done right the first time. Thanks, Massengill's!

5 stars Verified customer

I am grateful for quality work and for no hard sell of services. My car needs a new axle in the short-to medium term and I was given the information to make my own decision about how to proceed.

5 stars Verified customer

Honestly you guys are great. Courtesy and honesty always seems to come first with you guys. You could have just as easily pulled my transmission and stated that it needed something that it didn't need and made more money. Instead you cleaned it up, called me about something else that needed attention. That type of service goes a long long way in my book. Thanks a lot, you guys the best.

5 stars Verified customer

Top notch, efficient and friendly. Great experience. Very knowledgable.

5 stars Verified customer

Excellent friendly service

5 stars Verified customer

Very friendly and easy to deal with; no pressure or hard sell. Just straight-up honest and respectful service, from what I can see! Very happy to have found this place.